West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel. 

When you join our team, we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

What you can expect as an Aircraft Appearance Technician at West Star:

The Aircraft Appearance Specialist will support the day-to-day operations for the professional appearance and stocking of inventory on aircraft that are brought to the company for service. This important position will follow the specifications of the contract to ensure all aircraft are ready for crew members and passengers. The Aircraft Appearance Specialist must maintain a high level of detail, exhibit strong oral and written communication skills, and be focused on delivering exemplary customer service.

You will be ESSENTIAL to many FUNCTIONS including:

• Clean and polish the exterior and interior of aircraft.
• Clean and polish wood, metal, hardware, and fabrics, and condition leather as required.
• Sanitize galley and lavatory surfaces.
• Restock aircraft inventory as directed/required.
• Transport supplies to and from aircraft.
• Perform pre- and post-inventory counts of all supplies.
• Maintain inventory stock rooms as directed/required.
• Clean the interior in accordance with contract specifications.
• Mix paint and perform minor touch up of aircraft exterior paint.
• Organize and maintain company vehicles, shops, lockers, and equipment.
• Ensure proper usage of tools and personal protection equipment.
• Maintain a professional appearance according to company guidelines.
• Work independently and take initiative to accomplish tasks with minimal supervision and/or direction.
• Follow all established guidelines for quality and safety.
• Comply with all company policies and procedures.
• Conduct other duties as assigned but not specifically mentioned herein.
• Effectively and clearly communicate (i.e., speak, write, read) in English

What you’ll need to bring with you:

Your Education:
A High school diploma or equivalent. A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience:
Prior experience in auto detail or cleaning is preferred.

Your Initiative:
We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common.

Your Sense of Responsibility:
Attend work every day as scheduled
Notify supervisor in advance of shift starting if unable to work.
Must have reliable transportation to get to work each and every day.
Must perform work in accordance with FAA guidelines
Maintain customer-oriented work habits and a positive customer service environment
Must provide quality detail work to customers
Follow all company safety rules during the performance of duties

Other particulars:

Physical Requirements
Frequently required to stand, walk, reach with hands and arms, grasp with hands, climb, stoop, bend, kneel, crouch, crawl, and/or maintain balance.
Must be able to work in confined spaces.
Must be able to work on elevated platforms (up to 40 ft in the air) using fall protection if needed.
Must be able to climb ladders, stairs, and scissor lift equipment.
Must regularly lift and/or move up to 40 pounds.
Must pass a Pulmonary Function Test to obtain a respirator certificate as required.

Mental Requirements
Work with others in a professional manner.
Understanding basic job functions and guidelines

Working Conditions
This is a full-time position working in hangar environment.
May be required to work indoors and outdoors year round
Varied positions in, on and around the aircraft including working on ladders and work platforms

Equipment Used
Pneumatic buffers and sanders
Various rags, towels and cleaning equipment
Floor cleaning machines

Compensation & Benefit Information

The following information is disclosed according to state specific requirements. If the position applied to is not in a state with these requirements, the following information may not apply. The hourly rate for this position generally ranges between $20.00 - $28.00. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance. Additional compensation in the form of a shift differential will be provided if the employee is assigned to an alternate shift. The range listed is just one component of the total compensation package. Other forms of compensation include a semi-annual discretionary bonus, 401(k) company match and employer contribution to a Health Savings Account (HSA).

West Star Aviation’s Benefits

• Benefits Effective Day One for Eligible Employees
• Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Life Insurance, Disability Benefits & Supplemental Benefits
• 401(k) Plan with Employee Contributions & Employer Match
• Paid Company Holidays & Weekly Paid Time Off Accruals
• Flexible Work Schedules include 5x8, 4x10 and 3x12
• Weekly Competitive & Industry Leading Pay means you are paid more often
• Bonus Opportunity based on Company and Site Performance
• Internal Mobility & Career Advancement opportunities