West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence.  We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.  

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live. 

What you can expect as a Technical Publications Specialist at West Star:

We are seeking a detail-oriented professional to manage our OEM technical manuals and ensure our maintenance and engineering teams have seamless access to critical documentation. In this role, you will oversee OEM manual subscriptions and implement vital revisions for AMMs, SRMs, and IPCs as they are released. You will be responsible for the proper distribution of updated materials and the ongoing maintenance of our digital library systems. Beyond data management, you will act as a key support resource for technicians and engineers navigating technical documentation. Success in this position is measured by your revision accuracy, rapid response times, and consistent audit readiness. The ideal candidate brings direct experience in an aviation maintenance environment and a strong familiarity with aircraft manuals. Exceptional organizational skills are essential to keeping our operations compliant and efficient. 

You will be ESSENTIAL to many FUNCTIONS including:

• Manage Subscriptions: Maintain and renew all OEM technical manual accounts.
• Update Manuals: Monitor and implement revisions for AMMs, SRMs, and IPCs.
• Distribute Info: Ensure updated documentation reaches the right technicians and engineers.
• Support Teams: Help staff quickly locate specific technical data or manuals.
• Oversee Digital Library: Manage and organize the electronic documentation systems.
• Audit Prep: Keep records organized and ready for compliance tracking and inspections.
• Support Digital Conversion: Assist in preparing and formatting technical publications for integration into digital task-management systems.
• Ensure Accuracy: Guarantee that all maintenance documentation is current and correct.
• Effectively and clearly communicate (i.e., speak, write, read) in English. 

What you’ll need to bring with you: 

Your Education
A High school diploma or equivalent.
A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience
Prior experience working with OEM Technical Manuals preferred.
Comfortable working with digital documentation processes or adapting technical content for electronic systems is beneficial. 

Your Initiative:
We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will need to have strong attention to detail, be well organized and able to prioritize workload efficiently. 

Your Sense of Responsibility:
Attend work every day as scheduled to include overtime and weekend assignments.
Able to travel, work weekends, overtime, and any shift as required.
Notify supervisor in advance of shift starting if unable to work.
Must have reliable transportation to get to work each and every day. 
Must perform all work in accordance with Federal Aviation Administration guidelines.
Follow all company and safety rules during performance of duties.
Maintain customer-oriented work habits. 

Other Particulars: 

Physical Requirements
Able to lift at least 25lbs.                         
Routine walking, bending and sitting.
Sit at a desk and/or computer for extended intervals.
Walk short distances routinely.
Routine or repetitive physical motion with arms and hands.
Basic personal computer operations.

Mental Requirements                            
Understanding and implementation of regulations and guidelines.
Work with others in a professional manner.
Prioritize and control workload.
Understand/implement systematic changes to existing processes.
Proficiency in technical data relating to aircraft maintenance and modifications.

Working Conditions                        
Majority of work will be accomplished in an office environment.
Some routine work in maintenance shop environment.
Some occasional work outside hangars may occur.

Equipment Used
Personal computer operating with Windows, Microsoft Word, Microsoft Excel, Corridor and various cost and scheduling programs. Fax machine, telephone and photocopier.  

Compensation & Benefit Information

The following information is disclosed according to state specific requirements. If the position applied to is not in a state with these requirements, the following information may not apply. The hourly rate for this position generally ranges between $26.44-$29.80. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance. Additional compensation in the form of a shift differential will be provided if the employee is assigned to an alternate shift. The range listed is just one component of the total compensation package. Other forms of compensation include a semi-annual discretionary bonus, 401(k) company match and employer contribution to a Health Savings Account (HSA).

West Star Aviation’s Benefits

• Benefits Effective Day One for Eligible Employees
• Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Life Insurance, Disability Benefits & Supplemental Benefits
• 401(k) Plan with Employee Contributions & Employer Match
• Paid Company Holidays & Weekly Paid Time Off Accruals
• Flexible Work Schedules include 5x8, 4x10 and 3x12
• Weekly Competitive & Industry Leading Pay means you are paid more often
• Bonus Opportunity based on Company and Site Performance
• Internal Mobility & Career Advancement opportunities