West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence.  We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.  

When you join our team, we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live. 

What you can expect as an ERP System Analyst at West Star:

This position will report to the Application and Development Manager and has the responsibility of managing, configuring and troubleshooting the company’s ERP systems.

The primary responsibilities of this role include providing both functional and technical support for application-related issues. This position works closely with Operations, Finance, and administrative teams to identify problem areas and develop plans for implementing new processes or reports. Additional duties include managing application upgrades, creating custom reports within the ERP system, and performing data analysis to support organizational decision‑making. 

You will be ESSENTIAL to many FUNCTIONS including:

• Collaborate with multiple departments to document, organize, and implement network‑wide best practices that improve system knowledge, usage, and understanding across the organization.
• Identify and resolve system errors, consulting with functional users to troubleshoot and correct application-related issues.
• Minimize database downtime and manage system parameters to ensure fast and efficient query performance.
• Monitor database performance, implement necessary changes, and apply patches or new versions as required.
• Understand business unit workflows and process requirements as they relate to system applications.
• Prepare reports, analyze data, interpret results, and deliver ongoing reporting to support business needs.
• Assist with general IT infrastructure tasks to ensure software, hardware, networks, and related devices remain fully operational.
• Communicate clearly and effectively in English, both verbally and in writing.
• Perform other job‑related duties as assigned by management or supervisors.

What you’ll need to bring with you: 

Your Education:
A High school diploma or equivalent.
A bachelor’s degree in computer science, Information Management, Statistics or equivalent experience to include at least 5 years of progressive experience in the same job.
A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory. 

Your Experience:
Strong working knowledge of database standards and user applications, including SQL and Oracle databases.
Working knowledge of database design, documentation, coding practices, and basic programming languages/API integrations.
Skilled in writing queries, developing reports, and presenting analytical findings.
Excellent problem‑solving, analytical, and presentation abilities.
Strong organizational and planning skills, with the ability to multitask, maintain attention to detail, and remain highly productive in a fast‑paced environment.
Be a collaborative team member who actively participates in brainstorming sessions and contributes best practices and strategies that drive business results. 

Your Initiative:   
We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will also need to be able to always maintain confidentiality and have excellent organizational skills. 

Your Sense of Responsibility:     
Attend work every day as scheduled.
Notify supervisor in advance of shift starting if unable to work.
You must have reliable transportation to get to work each day.
Follow all company and safety rules during performance of duties.
Maintain customer-oriented work habits. 

Other particulars: 

Physical Requirements
Lift and carry up to 10 lbs.                
Routine walking, bending, stooping and sitting.
Sit at a desk and/or computer for extended intervals.
Routine or repetitive physical motion with arms and hands. 

Mental Requirements                      
Work with others in a professional manner.
Understanding and implementation of regulations and guidelines.
Prioritize workload and work under pressure.
Coordinate multiple projects and duties. 

Supervision                                       
Work under minimal supervision.
Work with other Managers coordinating projects in a cooperative manner.

Compensation & Benefit Information

The following information is disclosed according to state specific requirements. If the position applied to is not in a state with these requirements, the following information may not apply. The salary range for this position generally ranges between $70 - $80. Actual rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package. Other forms of compensation include a semi-annual discretionary bonus, as well as medical, dental, vision, life, disability, 401(k), paid holidays and vacation time.

West Star Aviation’s Benefits

• Benefits Effective Day One for Eligible Employees
• Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Life Insurance, Disability Benefits & Supplemental Benefits
• 401(k) Plan with Employee Contributions & Employer Match
• Paid Company Holidays & Weekly Paid Time Off Accruals
• Flexible Work Schedules include 5x8, 4x10 and 3x12
• Weekly Competitive & Industry Leading Pay means you are paid more often
• Bonus Opportunity based on Company and Site Performance
• Internal Mobility & Career Advancement opportunities