West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

What you can expect as an Administrative Generalist at West Star:

This position provides interfaces with department managers and technicians, as well as customers and vendors. This position performs routine clerical, secretarial and administrative duties such as answering telephones, receiving customers and visitors, providing customer assistance, data processing and booking corporate travel. This position requires strong organizational skills, attention to detail, and strong communication skills. Intermediate to advanced knowledge of Microsoft Word, Outlook, Excel, and PowerPoint is required.

You will be ESSENTIAL to many FUNCTIONS including:

• Develops and maintains office forms and procedures and assists with administrative tasks
• Answers central telephone system and answers questions or directs calls accordingly
• Receives customers and visitors to the facility and assists with use of facility as necessary
• Operates office equipment such as computers, phones, copier, fax machine, and filing cabinets
• Maintains office supply inventory
• Assists with preparation of outgoing mail
• Follows company procedures, guidelines and standards to complete travel arrangements, to include flights, hotel, car and/or ground transportation, for customers and employees
• Works with local hotels and rental car companies to secure rates
• Provide support for Billing Coordinator and Shipping / Receiving Clerk as assigned by supervisor or management
• Effectively and clearly communicate (i.e., speak, write, read) in English
• Any other job-related duties as assigned by supervisor or management

What you’ll need to bring with you:

Your Education:
A High school diploma or equivalent. A degree in Business is helpful. A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience:
General administrative experience required
Word processing, typing, and 10-key by touch required
Experience with multiple projects and customer interface preferred
Strong verbal, written and interpersonal skills.

Your Initiative:
We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will also need to be able to maintain confidentiality at all times and have excellent organizational skills.

Your Sense of Responsibility:
Attend work every day as scheduled
Notify supervisor in advance of shift starting if unable to work.
Must have reliable transportation to get to work each and every day.
Follow all company and safety rules during performance of duties
Maintain customer-oriented work habits

Other particulars:

Physical Requirements
Lift and carry up to 10 lbs.
Routine walking, bending, stooping and sitting.
Sit at a desk and/or computer for extended intervals.
Routine or repetitive physical motion with arms and hands.

Mental Requirements
Work with others in a professional manner.
Understanding and implementation of regulations and guidelines.
Prioritize workload and work under pressure
Coordinate multiple projects and duties

Supervision
Work under minimal supervision
Work with other Managers coordinating projects in a cooperative manner

Equipment Used
Computer operating with Windows, Microsoft Word, Excel, Outlook and PowerPoint.
10 Key calculator, fax machine, copier, and multi-line telephone system.